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Contact McLuck Com Customer Service

McLuck Com Phone Numbers and Emails

Toll-Free Number:

  • (888) 981-1880
Call customer service
Send Message

Customer Service:

  • (424) 842-2442

Accounting/ Billing:

  • (424) 842-4264
    United States
  • (719) 624-7938
  • +372 651 0239
    United Kingdom and Europe

McLuck Com Emails:

Customer Service
Partners
Legal
Arbitration
privacy@mcluck.com
Privacy Inquiries
Is this your business?

McLuck Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • McLuck Com Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call McLuck Com is (424) 842-4264. 70% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as McLuck Com may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

McLuck Com Website:

McLuck Com Help Center:

Corporate Office Address:

B2Services OÜ
Tornimae 5
Tallinn, Harjumaa 10145
Estonia

McLuck Com Customer Service Reviews

1.5 / 5
Poor
Mckaylee Lta
NO WAY THEY WONT PAY

Well, for one, the company could pay me when you know you owe me. I have been asking you if I had a duplicate to get account because when I deposit money, it doesnt go in my account and then when I get onto sign in, it tells me to go through Google and so I thought that maybe that was a like a duplicate account or something but so you wait until I win to tell me you cant give it to me because I have a duplicate account. How wrong is that that is so wrong you couldve told me when I deposited all that money you need to give me my cash out you need to at least give me my money back you get that much money every freaking day thats a once in a lifetime thing for me and I need my payout.

Steven K Nco
My account is locked. I’m trying to redeem my winnings from yesterday.1400

So I was playing the casino game online, MCluck, which I've been playing for the last six months. My brothers played it a lot and got money from them, so I know it's a good site.

A few days back, I put $75 in, and then probably another $75 on there. The second time I wound up winning, I kept playing different games. I won about $1,400; you can see in the pictures I sent you. So I went to cash out.

It had me take a picture of my ID and a picture of me to verify who was playing. Then, all of a sudden, it locked me out and told me I needed to contact customer service. I've been trying to contact them for over a week now, and I have had no luck. I can't get any response.

I just want to know what's going on. I saw something about a duplicate account, but that's not right. So that's about where I'm at now. My next step is, I guess, to contact my family's lawyer and go from there, which I wasn't trying to do because I like playing their game on their platform, and honestly, most of the money probably would have gone back to them.

So if I can get this resolved without having to go that way, I would love to. Any help with getting in contact with somebody would be greatly appreciated. I sent you pictures of my winnings and what it says when I try to log in. I'm not sure what to do, but it's a horrible feeling when you feel like somebody has got you and took your money, and it was a big scam.

Please help. Thank you. My phone number is 520-500-****.

Please contact me if you need any information. My name is Steven.

Kerith Non
McLuck - profits vs. player. (Hint: we loose)

I think I said it enough times before my experiences with McLaren mostly *** I'm still I have $50 in limbo but they have not gotten in touch with me. It happened on December 22.

It's now January 1. It's a long time for Money to just be in limbo. But you guys don't give a *** right why is this not taken care of yet? Instead, I got so many of these *** stock *** emails say the same *** on them.

Guys you aren't the only game in town. People will come to you but people believe also once they see how customer services and how little respect you have for the consumer.

I can name five off the top of my head that I would recommend before recommending anyone to come to your site. You guys just don't give a ***

jason k Swh
Lost money
stars-rating stars-rating stars-rating stars-rating stars-rating
2.1

They suckered you in with big hits. Then nothing.

Leveled up tiers to get the most but just the opposite. For instance, tonight I spent 500 and played 2.00 bets, no bonuses or any real hits. I know it's gambling, but come on. Better chances of being hit by lightning.

And customer service. Wait an hour and they say it's gambling.

Better luck next time. Should team up with you all to file a suit.

How Good is McLuck Com's Customer Service?

Sharon B Jro
Sharon B Jro
Feels Disappointed | Jan 21, 2026

It’s horrible because no one reached out to me regarding my issues

Read full quote
Nicole W Tqg
Nicole W Tqg
Feels Disappointed | Nov 15, 2025

This casino bucks it used to be my favorite

Read full quote
Nicole W Tqg
Nicole W Tqg
Feels Disappointed | Nov 14, 2025

They are scam artist theif casino

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Johnell H
Johnell H
Feels Disappointed | Oct 21, 2025

Horrible just trying to get my account back

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Azion Zlh
Azion Zlh
Feels Disappointed | Sep 10, 2024

I called and they said I had to wait 48 hours for someone to call me back that’s ridiculous

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Rickita F
Rickita F
Feels Disappointed | Aug 15, 2024

Customer service is terrible. They tell you someone will contact you within 48 hours. sometimes days go by without them contacting you.

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Summary of McLuck Com Customer Service Calls

1.1K TOTAL
CALLS
00:46 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call McLuck Com?

Account Question:

  • “Account locked after deposit”
  • “Locked account and I had money to cash out”
  • “Account”

Request for Information Question:

  • “My information were stolen and use on their site it’s fraud”
  • “I have not yet received any help with my issue. I was contacted only to be told that they were moving my problem up to some other department. I just need my account unlocked.”
  • “How do I cash out?”

Payments and Charges Question:

  • “Debit card verification”
  • “Payment”
  • “Money missing off my account”

Product/ Service Question:

  • “Technical issue”
  • “Technical issues redeeming winnings”
  • “Game is locked”

Shipping and Delivery Question:

  • “My redemption, & where is it?”
  • “I did not get my money”
  • “I did not get my payment of 300 and 200”

Cards Question:

  • “Trying to find my gift cards”
  • “Need My Etsy Gift Card”
  • “Gift card did not work ebay did not accept it”

Refund Question:

  • “Need a refund”
  • “Refund of money”
  • “Refund”

Return/ Replace Question:

  • “Change my bank info”
  • “Incorrect information”
  • “Email change”

Activation/ Cancellation Question:

  • “Cancelled”
  • “Cancelled transaction”
  • “Cancellation”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “My app will not stand still holds on game for 5 seconds and goes somewhere else”

Other Question:

  • “Missing 74 sc couns”
  • “Redeem”
  • “Pay me”

Compare McLuck Com Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pulsz
stars-rating-fill
1.6 out of 5
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